Electroleaf respects customer privacy and is committed to protecting personal information collected through our website and communication channels.

Information We May Collect

• Customer name, phone number, email address, and delivery address.
• Billing and payment-related details required to process orders.
• Order history, product preferences, and customer support communication.
• Website usage data collected through Shopify and related tools.

How We Use Customer Information

• To process and deliver orders.
• To provide customer service and order updates.
• To manage returns, exchanges, cancellations, and pre-orders.
• To improve our website, product range, and customer experience.
• To send important service messages or promotional updates where permitted.

Information Sharing

Customer information may be shared only with trusted service providers such as payment processors, delivery partners, Shopify, and support platforms when required to complete an order or provide services. Electroleaf does not sell customer personal information.

Customer Rights

• Customers may request access to their personal information.
• Customers may request correction of inaccurate details.
• Customers may contact Electroleaf to ask privacy-related questions.

Contact

For privacy questions, contact Electroleafy@gmail.com.